Ringtech Solution understands IT is only as good as its alignment to your business needs & processes. Our team of experienced IT professionals assess your business needs first, then create a comprehensive plan to provide you with flexible, scalable & secure systems so you can continue to innovate & grow your business. Our expert IT infrastructure services assure your organization not only has access to the best IT solutions but the guidance necessary to be able to independently use them to employ better, more effective business strategies.
Excellent IT infrastructure management is key to succeeding in today’s technologically driven business world. Developing projects that grow your IT environment is directly related to how efficiently your organization will function now & in the coming years. We will help you develop long-term, strategic solutions that will allow your business to use change as a springboard to launch your organization to the top of your industry. We help you articulate and execute a vision to improve your organization’s IT infrastructure & give your business the innovative resources it needs to be competitive in your business arena.
Highly trained and certified team of field engineers providing multi-vendor technology support through the widest span of service presence of any IT Service Provider in the country. The combination of Enterprise Field Services and ITOC will significantly enhance the cost-effectiveness of IT Infrastructure support.
- End User Support
- Server Support
- Network Device Support
- Office Automation Support
Providing proactive and predictive remote diagnostics and resolution support with proprietary tools and advanced analytics from a state-of-the-art ITOC (IT Operations Centre). With continuous investments in automation and tools, our aim is to continuously deliver superior performance and value to our clients.
- End User Device Support
- Server Management
- Network Management
- Database Administration
- Back Up Management
Managed Helpdesk Services
Binary Helpdesk Services lets clients remove the entire burden of technical support by remotely handling the queries related to IT and fixing the problem remotely. Thus, allowing internal IT staff to concentrate on core business functions. Helpdesk Services include dedicated helpdesk, incident management, problem management, change management, event management, and capacity management.